ON-SITE TIME PER HOUR

CALL OUT CHARGE First 30 minutes (08:00 to 18:00)

£20.00

CALL OUT CHARGE First 30 minutes (22:00 to 08:00)

£99.00

ON-SITE TIME (Non-server work)

£35.00

ON-SITE TIME (Server maintenance)

£45.00

ON-SITE TIME (Night rate 18:00 to 08:00 hours)

£70.00

CANCELLATION OF A PRE-ARRANGED VISIT

Within 24 hours

£30.00

WORKSHOP TIME PER HOUR

Exclusive

£30.00

Non-exclusive

£25.00

Remote administration

£30.00

Web site design

£30.00

Database and software development

£30.00

24-hour turnaround repair supplement

£30.00

TELEPHONE TIME PER MINUTE

Pre-sales advice

FREE

Warranty returns

FREE

Technical support

£0.50

WARRANTIES

Computer hardware

1 year RTB, time extra

Printers, scanners and monitors et cetera

Manufacturer’s warranty

Software

Manufacturer’s warranty

Virus and spyware attack

No warranty

Customer modifications

May invalidate warranty

INSURANCE COVER

Computer contractors Professional Indemnity

£100,000

Public liability

£2,500,000

TRAVELLING CHARGES

TRAVELING TIME

£17.00

MILAGE per mile

£0.53

REMOTE CONTROL SUPPORT TIME PER MINUTE

Remote Control

£0.70

 

CREDIT AND DEBIT CARD PAYMENTS

Surcharge

4.4%

Note: Our transaction provider charges 4.4% + £0.20 on all credit and debit card transactions. We absorb the £0.20 charge but must pass on the percentage charge.

 

All prices include VAT at 17.5%

Terms & Conditions
Professional Computer Services for a 21st Century Yorkshire Dales
High performance virus protection
Advanced hard disc backup and recovery - never loose your work or settings again.
PCs is a registered Microsoft Partner.
SPAM and Virus protection for business mail servers.
The alternative to Windows