Professional Computer Services for a 21st Century Yorkshire Dales
High performance virus protection
PCs is a registered Microsoft Partner.
Terms & Conditions

ON-SITE TIME PER HOUR

CALL OUT CHARGE First 30 minutes (08:00 to 18:00)

20.00

CALL OUT CHARGE First 30 minutes (22:00 to 08:00)

99.00

ON-SITE TIME (Non-server work)

35.00

ON-SITE TIME (Server maintenance)

45.00

ON-SITE TIME (Night rate 18:00 to 08:00 hours)

70.00

TRAVELLING CHARGES

TRAVELING TIME

17.00

MILAGE per mile

0.53

CANCELLATION OF A PRE-ARRANGED VISIT

Within 24 hours

30.00

WORKSHOP TIME PER HOUR

Exclusive

30.00

Non-exclusive

25.00

Remote administration

30.00

Web site design

30.00

Database and software development

30.00

24-hour turnaround repair supplement

30.00

TELEPHONE TIME PER MINUTE

Pre-sales advice

FREE

Warranty returns

FREE

Technical support

0.50

REMOTE CONTROL SUPPORT TIME PER MINUTE

Remote Control

0.70

WARRANTIES

Computer hardware

1 year RTB, time extra

Printers, scanners and monitors et cetera

Manufacturer’s warranty

Software

Manufacturer’s warranty

Virus and spyware attack

No warranty

Customer modifications

May invalidate warranty

INSURANCE COVER

Computer contractors Professional Indemnity

100,000

Public liability

2,500,000

CREDIT AND DEBIT CARD PAYMENTS

Credit card surcharge

2.5%

Debit card surcharge

0.046%

All prices include VAT at 20%