Professional Computer Services for a 21st Century Yorkshire Dales
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Computer User Manual

PCs COMPUTER USER MANUAL

Overview
This manual covers new and refurbished Windows computers and laptops and any computers that have been repaired by reinstalling Windows.

Software
Your computer may have some of the following software installed.  Frequently used programs may have a short-cut on the desktop but all can be found on the start menu:

  • Windows 10 64-bit version.
  • Classic Shell – provides a traditional start menu for Windows 10.
  • Avast CloudCare Anti-Virus – anti-virus/malware, subscriptions available from SCS for approximately 30 per year.
  • Avast Free Anti-Virus – free anti-virus.
  • Greenshot – screen capture an editing.
  • KeePass2 – multi-use secure password storage.
  • Foxit Reader – alternative to Acrobat Reader for reading and editing PDF files.
  • Libre Office – Microsoft Office compatibl suitee.
  • Photo Editor (Paint.NET) – Picture editor similar to Photoshop 7.
  • Publish It (Serif) – Desktop Publishing similar to Microsoft Publisher.
  • Disc Burner (CD Burner XP) - CD/DVD/BDR burning
  • Audacity – sound recorder and editor.
  • em-Client (Email/Gmail) – email client, similar to Outlook, works well with Gmail.
  • Backup My Data (SyncBack Free) – incremental data backup to external USB hard drives.
  • AOMEI OneKey Recovery – create and restore full system backups.
  • MACRIUM Reflect – create and restore full system backups.
  • VLC Media Player – plays many audio and video formats.
  • WWW (Google Chrome) – a fast web browser.
  • Clean My PC (Glary Utilities) – will clean up your PC and fix miscellaneous problems.

Computer Recovery (AOMEI)

  • Switch on, or restart, your computer
  • When prompted press the A key on the keyboard or use the arrow keys to select  RECOVER PC TO FACTORY SETTINGS.
  • Click YES to restore your system, or click the ONEKEY SYSTEM RECOVERY button.
  • Choose to restore your system from the built in recovery partition.
  • Click next and then confirm that you want to start recovery by pressing the START RESTORE button.
    • NOTE THAT THIS MAY DELETE ALL YOUR WORK/DATA/PHOTOS/MUSIC and any APPLICATIONS that you may have installed so ensure that anything that you want to save is backed up to a safe location.
  • When the recovery has finished close the recovery application and allow the computer to restart.
  • Your computer will now be as it was on the date that the recovered backup was created.
  • Computer Recovery (Macrium Reflect)
  • Switch on, or restart, your computer.
  • Wait for operating system selection screen and click on RECOVER PC TO FACTORY SETTINGS or select with arrow keys on keyboard and press the enter/return key.
  • When the recovery app starts click the RECOVERY tab and choose the recovery image.
  • Click to tick the box next to the Windows 10 drive to select the recovery destination.
  • Click the PROCEED button.
    • NOTE THAT THIS MAY DELETE ALL YOUR WORK/DATA/PHOTOS/MUSIC and any APPLICATIONS that you may have installed so ensure that anything that you want to save is backed up to a safe location.
  • When the recovery has finished close the recovery application and allow the computer to restart.
  • Frequently Asked Questions
  • How do I connect to wireless broadband?
    • Look for an icon in the system tray (bottom right of screen), that may look like a grey triangle with an amber asterisk or two tiny computer screens, and click it to show a list of available connections; choose your connection and click a connect button then enter your wireless password, which will be remembered for future use.
  • How can I change the desktop wallpaper?
    • Right click on a photograph in your pictures folder and set as desktop background
  • How can I obtain a free licence for the Em-Client email program?
    • Visit http://www.emclient.com/free-license and register for a free licence, copy the licence (be careful not to copy blank spaces before, or after, the licence code) and click HELP on the menu-bar of Em-Client then click LICENCE, paste in your licence code and click ACTIVATE.  If you would like a Pro licence contact Settle Computer Shop for current prices.
  • How can I copy a CD or DVD? The Disc Burner program enables direct disc-to-disc copying.
  • Guarantee
  • Your new SCS computer is guaranteed for any hardware failure for 12 months following the purchase date but no guarantee is provided for any installed software or for malware infection. Your statuary right,s provided by the Consumer Rights Act 2015, are unaffected.